Cookies Policy

The Website https://memorabilia.realmadrid.com (hereinafter the “Website” or the "Marketplace") uses a technology called "cookies", the purpose of which is to collect information on the usage of the Marketplace.

REAL MADRID C.F. (hereinafter "REAL MADRID") and PURSUIT 3 MARKETING GROUP S.L. (hereinafter "P3") and together with REAL MADRID and P3, ("we", "us", or "our") inform "You", a natural person that visits the Marketplace, that we may use in-house and third-party cookies to (i) distinguish you from other Users; (ii) analyze and manage the traffic of the Marketplace; (iii) identify your session and remember the elements that make up your order, and (iv) identify problems in order to improve our Marketplace. Also, in the case that you give your consent, we will use cookies to (i) gain more information about your preferences based on a profile drawn up from your browsing habits; (ii) analyze your behavior when browsing our Marketplace, and (iii) customize our Marketplace according to your personal interests.

This cookies policy is intended to clearly and accurately inform you about the cookies used on our Marketplace (the "Cookies Policy"). If you wish to obtain more information about the cookies used on our Marketplace, you can send an email to: [email protected] or [email protected].

What are Cookies?

A cookie is a file that is downloaded to your device (computer or mobile device) with the aim of storing data that may be updated and retrieved by the entity responsible for its installation.

The information gathered via the use of cookies may include the date and time of your visits to our Marketplace, the pages visited, the amount of time you spent on our Marketplace as well as information about other websites visited directly before and after.

Type of cookies used on the Marketplace

The types of cookies used on our Marketplace are described below:

• Technical cookies

It is possible that we install technical cookies on your devices for which it is not necessary to obtain your consent as they are necessary for you to use and navigate the Marketplace, control traffic in the Marketplace, identify your session and remember the elements that make up your order or identify problems to improve our Marketplace.

These technical cookies are from third parties (those that are sent to the user's terminal equipment from a computer or domain that is not managed by us, but by another entity that processes the data obtained through cookies – Commerce Dynamics Inc. ("CDI") with registered office at 1300 Yonge Street, Toronto, ON M4T 1X3, Canada. You can learn more about CDI cookies by consulting the following link here. Below is a list of the technical cookies used: 

Cookies	Purpose	Owner	Duration
isynsharedsession	Session cookies to identify users	CDI	Session
cookieprefs	Storing cookie preferences	CDI	Session
isynsession	User cookie for login	CDI	Session
isynshopcart	Operation of the shopping cart	CDI	Session

• Analytical cookies

The Marketplace also uses the audience measurement system Google Analytics, a web analysis tool designed by Google LLC ("Google"), with a registered office at 1600 Amphitheatre Parkway, Mountain View, California 94043 (USA), that allows us to understand how users interact with the Marketplace. Additionally, Google Analytics sets cookies in the site domain listed in the address bar and uses a group of cookies to collect data anonymously and produce detailed reports about trends on the Marketplace without identifying individual users. Google Analytics, together with our server log files, allows us to count the total number of visitors to the Marketplace and the areas of the website which are most popular among all of the Marketplace's users. Google Analytics provides us with data that can help us improve navigation on the Marketplace and help ensure a better service for you and all other users.

These cookies are from third parties (those that are sent to the user's terminal equipment from a computer or domain that is not managed by us, but by another entity that processes the data obtained through cookies – Google-).

A detailed list of the analytical cookies that the Google Analytics service and other third parties (see column "Owner") install via our Marketplace is set out below:

Cookies	Purpose	Owner	Duration
_ga	This cookie name is associated with Google Universal Analytics – which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.	Google	2 years
_gid	This cookie name is associated with Google Universal Analytics and used to distinguish users .	Google	24 hours

You can learn more about Google Analytics cookies and get more information about its privacy policy on the following link to Google's website where you will find a more detailed description of the different types of cookies used by Google Analytics as well as their respective expiration dates here.

• Behavioral advertising cookies

Cookies are also used that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

These cookies are from third parties (those that are sent to the user's terminal equipment from a computer or domain that is not managed by us, but by another entity that processes the data obtained through cookies – Commerce Dynamics Inc. ("CDI") with registered office at 1300 Yonge Street, Toronto, ON M4T 1X3, Canada-).

You can learn more about CDI cookies by consulting the following link here. A detailed list of cookies is included:

Cookies	Purpose	Owner	Duration
isyntrk-sitessn	Tracking cookie to identify marketing campaigns	CDI	3 hours

Consent

By clicking "Accept All Cookies" on our cookies banner or by accepting the different types of cookies through our configuration tool, you are consenting to the use of the above-listed cookies, during the time periods shown and per the terms and conditions stated in this Cookies Policy.

Please note that you can set and modify your cookie preferences at any time by clicking on the button "Cookies Settings" that you can find below.

Withdrawing your consent and disabling cookies

Please note some essential/technical cookies are necessary to use our Marketplace and, therefore, cannot be disabled.

You can withdraw your consent to the installation of cookies or disable the non-essential cookies at any time by clicking on the button "Cookie Settings" that you can find below or going to the settings menu in your browser which allows you to prohibit the installation of some or all of the cookies. Please note that if you accept third-party cookies and then want to eliminate them permanently, you must delete them from the browser options below, since withdrawing your consent will prevent their use but will not eliminate them, as they are third-party cookies.

The majority of browsers warn of the presence of cookies or can reject them automatically. If you choose to reject them, you may continue using our Marketplace, although some features of the Marketplace may be limited, meaning your experience of browsing the Marketplace may be affected.

Deleting and blocking cookies through the browser

If you wish to eliminate your navigation data (including cookies stored on your device) or block cookies, you may do so at any time via the settings and configurations on your internet browser for such device.

Bear in mind that all Internet browsers allow you to change these settings. For more information on how to change your cookie settings in the following browsers, please click on the corresponding link:

For more information regarding Microsoft Edge click here.
For more information regarding Chrome click here.
For more information regarding Safari click here.
For more information regarding Firefox click here.

International transfers

We do not transfer or store your data collected through our own cookies outside the European Economic Area. You can find information on any international data transfers carried out by the third parties identified in this Cookies Policy who install cookies when you access the Marketplace in their respective cookie policies (see links included in the section "Type of Cookies used on the Marketplace ").

Exercise of your rights

You can exercise your data protection rights, such as:

• the right of access to your personal data;
• the right to rectification of any inaccurate data;
• the right to the erasure of your personal data, where possible;
• the right to request the restriction of the processing of your personal data, where appropriate in accordance with the provisions of the regulations;
• the right to object to the processing of your personal data, where applicable as provided under regulations;
• the right to data portability; and
• the right to revoke your consent, when the legal basis that enables us to process your data is your consent;

You may exercise your rights at any time, without charge, by sending an email to P3 at [email protected] or to Real Madrid at [email protected], indicating the right you wish to exercise and your personal particulars.

You may also lodge a complaint with the Spanish Data Protection Agency if you consider that data protection legislation has been breached in the processing of your personal data. Other European Supervisory Authorities can be accessed here.

Privacy Policy and Processing of Personal Data

You can access our Privacy Policy to obtain more information on the processing of your personal data and on the rights that you have in this regard.

Changes to the Cookies Policy

It's possible that we may update the Cookies Policy on the Marketplace, so we recommend You review this policy each time you access the Marketplace in order to be as informed as possible as to how and why we use cookies. The Cookies Policy was last updated on August 24, 2023.

Cookie Settings

Contact

If you have any questions, comments, or suggestions about the Cookies Policy, please write to: [email protected].